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Laguna Bay Spas - FAQs

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Whether you already have a Laguna Bay Spa on your deck or patio, or you are considering purchasing a new model, you may have questions about Laguna Bay Spas, or hot tubs in general. This list of Frequently Asked Questions, and answers, is meant to assist you. At Laguna Bay, we believe that well-informed buyers will choose a Laguna Bay spa.

Feel better, spend more time together, and relax.


How much should I spend?

Quality spas are available in a wide range of prices. Just like cars, spa prices reflect features, materials and workmanship. Of course, we hope that as you are shopping you will consider a Laguna Bay spa. No matter which brand of spa you finally choose, we want you to be an informed consumer and find the right spa for your needs.

What about the warranty?

Here are a few simple rules to keep in mind: A product warranty is a performance and reliability agreement between you and the manufacturer. Make sure you read the manufacturer's warranty before buying, and compare coverage with other spas you are considering.

Is it installed inside or outside?

A spa can be installed indoors or outdoors, although over 90%, including those in cold weather climates, are installed outdoors. The two main considerations for installing a spa indoors are: will it fit through the door, and is the structural strength of the flooring adequate. A typical 3-person spa weighs approximately 2,500 lbs/1,150 kg when filled.

Do I need to install plumbing?

No. All above-ground portable spas are filled with water using a garden hose.

How do I clean the water?

Proper water maintenance is vital to enjoyment of your spa. While some salespeople may try to convince you that they can sell you a "chemical-free" spa, professional retailers and manufacturers most often recommend the use of ozone purification in conjunction with sanitizers developed specifically for spas. Maintenance procedures are not difficult, and knowledgeable retailers will provide the start-up kit and instructions you need.

How often do I clean the spa?

Most manufacturers recommend draining and cleaning your spa no more than 3 or 4 times per year, depending on how frequently you use it and how well you maintain your water. In most cases this simple process will only take about an hour to accomplish.

What does the pump's horsepower rating mean?

There are two kinds of horsepower ratings applied to spa pumps: "Continuous Operating" horsepower and "Brake" horsepower (also called "Marketing" horsepower). Continuous Operating is the horsepower the motor is capable of producing while the spa is in operation. Brake is the amount of horsepower the motor produces on start-up before dropping to the Continuous Operating rate.

What is hydrotherapy?

Hydrotherapy is the combined effect of heat, massage, and buoyancy. Warm water dilates blood vessels, increasing blood flow to sore or damaged tissues, allowing oxygen and nutrients to help overworked muscles recover faster. Massage, provided by the spa's jet system, relaxes tense muscles and relieves pressure on surrounding nerves. Massage also improves circulation and accelerates the body's natural healing process. Buoyancy reduces your body's weight by 90%. This relieves pressure on strained joints and muscles. Hydrotherapy is widely recognized as an effective method of alleviating the tension commonly associated with stress.

How do the jets and jet systems allow me to customize my hydrotherapy experience?

Many jets are adjustable, giving you an amazing number of options. The jets on many Laguna Bay Spas models adjust from oscillating to targeted; rotate clockwise, counter-clockwise, or stationary. You can control the flow, volume, and movement of other jets as well. In addition, controlling the amount of air mixed with the water with the air control valves changes the dynamics of the massage. Conveniently placed massage selectors let you divert water from one seat to another to increase or minimize the water flow. Ask your dealer to show you how our strategically placed and uniquely designed jets make the Laguna Bay Spas experience the ultimate in relaxation and therapy.

Won't more filters produce better water quality?

The Laguna Bay Clean Water Purification System produces a level of water purity never before found in any spa. And it's easy to maintain! The filters remove large particles, ultra-fine particles and oils from the water. So more filters are not able to give you the maximum water filtration found only on Laguna Bay spas.

Isn't a bigger pump going to give me a better massage?

Many manufacturers talk about the horsepower of their pumps. Horsepower can be measured using a "service factor" or a "true rating" system. The first describes the initial thrust as the pump first engages, but immediately the pump output falls to a lower, continuous horsepower level. When a spa manufacturer claims they have a 6-hp pump, they are describing the "initial thrust," not the horsepower the pump delivers as it runs.

Efficient plumbing, better jets and flow control are more important than horsepower. A lower horsepower pump in a more efficient spa will produce just as much jet power as a higher horsepower pump. And remember, you are looking for a comfortable but strong massage, and not looking for acceleration up a mountain road or a punishing hot water experience!

How important is it to buy an ozone installation-ready spa?

Ozone can reduce the need for chemical sanitizers. With the optimal high - output See Zone CD ozone generator for ozone - ready Laguna Bay hot tubs, ozone is continuously mixed with the water.

How long before I want to use the spa should I start heating it?

The Laguna Bay control system can keep your spa hot and ready to use. Or you may prefer the "economy" setting which allows you to tell the system when you are most likely to use the spa and the water will be hot and ready at your designated times.

Can any Laguna Bay spa operate on 120V electrical service?

Most Laguna Bay spas must be connected to 240V electrical service, but some offer the option of operating on either 120V or 240V. While connecting to 120V can be less involved, most customers prefer the benefits of the 240V spa, which include quicker heating time and better temperature maintenance during cold weather use. This is because the heater output is four times as great in a 240V spa versus a 120V spa. If you choose to connect your spa to 120V service, you must be certain that it is a dedicated circuit, not shared by any other appliance, and has amperage rating appropriate for the spa you select.

What can I do to assure my family's safety?

  1. Use a qualified electrician to connect the electrical service to the spa.
  2. Make sure the cover comes with a locking system to prevent unauthorized use. Many spas feature locking control panels, as well.
  3. Keep appliances and other electrical devices away from the spa area.
  4. Always observe the warnings about spa use by small children, pregnant women, people with certain health conditions and people under the influence of alcohol or drugs.





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